Dedicated support at your fingertips

Customer success is a core belief of our company. We provide white-glove support to every customer while on Scholarly.

Customer success is a core belief of our company. We provide white-glove support to every customer while on Scholarly.

1

Unparalleled support for faculty and admins from Day 1

Our top priority is an incredible customer experience. We work closely with our customers to make sure they get exactly what they need and that they feel supported every step of the way. You'll never be directed to some generic support rep, and the Scholarly founders are always just a Slack chat away.

2

Title on Onboarding Process

We build custom onboarding plans for each customer and assign dedicated resources to support throughout the process. Our process typically takes 8-16 weeks depending on the scope, and we set clear milestones and expectations at the project start to ensure a successful implementation.

3

Title on Faculty Support

We support faculty at every step in the process, from in-person training, webinars, office hour sessions, and comprehensive help resources, we’ve got the support resources to ensure that faculty thrive with Scholarly.

Admins

Admins

1

Unparalleled support for faculty and admins from Day 1

Our top priority is an incredible customer experience. We work closely with our customers to make sure they get exactly what they need and that they feel supported every step of the way. You'll never be directed to some generic support rep, and the Scholarly founders are always just a Slack chat away.

Frequently Asked Questions

Frequently Asked Questions

I’ve never heard of Scholarly - what is the company’s background?

I’ve never heard of Scholarly - what is the company’s background?

I’ve never heard of Scholarly - what is the company’s background?

How is Scholarly ensuring that the product is solving real problems for faculty members and administrator?

How is Scholarly ensuring that the product is solving real problems for faculty members and administrator?

How is Scholarly ensuring that the product is solving real problems for faculty members and administrator?

Is the CV import tool actually that effective? I’ve seen competitors’ versions of this in the past and it has never worked.

Is the CV import tool actually that effective? I’ve seen competitors’ versions of this in the past and it has never worked.

Is the CV import tool actually that effective? I’ve seen competitors’ versions of this in the past and it has never worked.

I’m interested to learn more about the product; do you have additional materials available?

I’m interested to learn more about the product; do you have additional materials available?

I’m interested to learn more about the product; do you have additional materials available?

We have existing systems that house faculty data - can Scholarly integrate with them?

We have existing systems that house faculty data - can Scholarly integrate with them?

We have existing systems that house faculty data - can Scholarly integrate with them?

Is Scholarly student facing?

Is Scholarly student facing?

Is Scholarly student facing?

What is Scholarly’s pricing?

What is Scholarly’s pricing?

What is Scholarly’s pricing?

How long does it take to implement Scholarly?

How long does it take to implement Scholarly?

How long does it take to implement Scholarly?

What kind of support does Scholarly provide during the implementation process?

What kind of support does Scholarly provide during the implementation process?

What kind of support does Scholarly provide during the implementation process?

Solutions

Company

Tools & Support

Legal

© 2024 Scholarly Software, Inc. All rights reserved.

Solutions

Company

Tools & Support

Legal

© 2024 Scholarly Software, Inc. All rights reserved.

Solutions

Company

Tools & Support

Legal

© 2024 Scholarly Software, Inc. All rights reserved.